Plans Overview

Wireless Alarm Communications

Falcon Smart Hawk Smart

 

Hawk Smart Plus Eagle Smart

Wireless Signal Forwarding: Primary or Redundant – Enables wireless alarm signal communication to the central station as the primary or redundant signal path. No phone line or Internet connection is needed.

Crash & Smash Protection – Exclusive and patented technology enables alarm signal transmission to the Central Station even if the security system is destroyed or disabled by an intruder. This happens during the dialer delay period on the Falcon plan and during dialer delay period, entry delay or alarm dialing process on the Hawk Smart and Eagle Smart plans.

 

 

Remote Monitoring & Control

Falcon Smart Hawk Smart

 

Hawk Smart Plus Eagle Smart

Remote Arming/Disarming – Arm/disarm system remotely via web or mobile apps.

System Status and Summary of Recent Activity – View an at-a-glance summary showing the current system status and any recent activity at the property via web or mobile apps.

User Code Management – Add/delete/edit user codes remotely, and track which users arm/disarm the system at what times. For systems with multiple partitions, choose which partition(s) each user code can access.

Searchable 60-Day Event History – Search a 60-day history of events reported by the system, including alarms and other activity, via web or mobile apps. Customize the time frame of the search, and filter by device or event type. Download results as HTML or Excel files.

Multiple Permission-Based Web Logins – Create different “sub-users” for the account and grant varying levels of permissions for each user to view/change various settings in the Alarm.com online account.

Multiple Partition Support – For compatible Concord and NetworX control panels with multiple partitions, arm or disarm individual partitions via the web, add and assign new user codes to a specific set of partitions, see which sensors are in which partition, and filter the online event history by partition.

Multi-System Access – Access multiple security systems from a single account through a convenient drop-down menu in the Alarm.com online account and mobile apps.

 

 

Customized Notifications

Falcon Smart Hawk Smart

 

Hawk Smart Plus Eagle Smart

Alarms – Receive email/text message notifications for any type of alarm reported by the security system. (These automated alarm alerts are in addition to and independent of the emergency response services provided by the central monitoring station.)

System Events – Receive email/text message notifications for power failures, sensor tampers and malfunctions, panel low battery, and other types of system events.

User Code Management – Add/delete/edit user codes remotely, and track which users arm/disarm the system at what times. For systems with multiple partitions, choose which partition(s) each user code can access.

Searchable 60-Day Event History – Search a 60-day history of events reported by the system, including alarms and other activity, via web or mobile apps. Customize the time frame of the search, and filter by device or event type. Download results as HTML or Excel files.

Multiple Permission-Based Web Logins – Create different “sub-users” for the account and grant varying levels of permissions for each user to view/change various settings in the Alarm.com online account.

Multiple Partition Support – For compatible Concord and NetworX control panels with multiple partitions, arm or disarm individual partitions via the web, add and assign new user codes to a specific set of partitions, see which sensors are in which partition, and filter the online event history by partition.

Multi-System Access – Access multiple security systems from a single account through a convenient drop-down menu in the Alarm.com online account and mobile apps.